The Challenge
The audit department of a leading Mexican business group faced the challenge to their productivity due to:
- A growing rate of audit claims coming from a workforce of 60K employees
- Multiple business units, from banking to logistics
- Limited staff
- Highly manual and repetitive labor
The Linko Way
Linko worked along with the department, and our partner UiPath, to create and implement the journey for the automatization for the auditor function containing:
- Strategy
- Governance
- Roadmap
- Center of Excellence
This project was focused on building and transfering the new capabilities to the client’s team.
The Results
- 20% reduction in manual work, human error and rework
- 30% of boost in the team’s productivity
- 2X faster processing