Privacy Policy

This Privacy Notice of LINKO, S.A. DE C.V. (“LINKO”) describes the processing of your personal data and the information collected from data subjects for the purposes established herein, in compliance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (“Data Law”) and its regulations.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

1.  Identity and Address of the Controller

LINKO, with its address at "Torre Concreta" 11th Floor, Mariano Escobedo 526, Col. Anzures, 11590 Mexico City, Mexico, is responsible for the processing of your personal data, in accordance with the provisions of the Data Law and its regulations.

2. Purposes of Data Processing

The personal data we collect will be used for the following purposes, which are necessary for the service you request:

Primary Purposes

- To provide the services and products you require.

- To inform you about changes or new products or services related to those you have contracted or acquired.

- To fulfill obligations contracted with our clients.

Secondary Purposes

- To evaluate the quality of our service.

- For statistical purposes.

- To send promotional information about our products and services.

If you do not wish for your personal data to be processed for these additional purposes, you may express your refusal through the means indicated in this Privacy Notice.

3. Personal Data Collected

The personal data we collect includes the following, for which the data subject is responsible for the accuracy:

Identification Data:

- Name

- Address

- Company name

- Job title

- Federal Taxpayer Registry (RFC)

Contact Data:

- Email address

- Phone number

Financial Data:

- Bank account information

- Invoices and receipts

Usage Data:

- We use common methods to collect information, such as data collection tools, cookies, and similar technologies, to gather information that may include personal data while you browse our websites, use our services, or interact with emails we send you.

- This information may include: identifiers, commercial information, and Internet activity information.

4. Data Processing

For the purposes outlined in this Privacy Notice, we may collect your personal data in various ways:

- When you provide it directly to us.

- When you visit our website or use our online services.

- When you receive communications from us or communicate with us through emails, phone calls, text messages, or faxes, among others.

- When you use our products and services.

- When we obtain information from other sources permitted by law.

Our websites and services may contain links to other websites, applications, platforms, and third-party services. The processing of information and personal data by these third parties is governed by their privacy notices, which you should consult directly on the sites established by the third parties for this purpose.

5. ARCO Rights (Access, Rectification, Cancellation, and Opposition)

You have the right to know what personal data we hold about you, what we use it for, and the conditions of its use (Access). It is also your right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it removed from our records or databases when you believe it is not being used properly (Cancellation); and to object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the corresponding request through the following means: 

Email: hola@linko.mx

6. Transfer of Personal Data

The controller may transfer the personal data in its possession to national or foreign third parties who need to know the data for the purposes mentioned above, as well as to companies belonging to the same corporate group. Additionally, personal data may be transferred to third parties subcontracted or related to the provision of services, for marketing purposes or market research.

The consent of the data subjects will not be required when the transfers are made to companies within the same corporate group or when such transfer is necessary to fulfill all obligations arising from the relationship between the Controller and the data subject. 

It will be understood that you have given your consent if you do not express your objection to the transfer of your personal data when presented with this Privacy Notice.

7. Limitation of Use and Disclosure

If you wish, you may limit the use of your personal data by sending a notice via email to hola@linko.mx with your identification data and the limitations of use and disclosure clearly stated.

8. Data Retention and Security

The controller safeguards your personal data under the strictest security standards. Your personal data will be stored on proprietary hardware as well as third-party subcontracted software, in which case the provider must have the same confidentiality standards conferred in this Privacy Notice, maintaining administrative, technical, and physical security measures to protect personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing.

9. Consent

By providing your personal data, you confirm that you have read and understood this Privacy Notice and give your consent for the processing of your personal data in accordance with the terms and conditions established herein.

10. Means to Revoke Consent

You may revoke the consent granted to the controller for the processing of your personal data at any time by sending a written request to hola@linko.mx detailing the data for which you are revoking your consent.

11. Changes to the Privacy Notice

We reserve the right to make changes, modifications, or updates to this Privacy Notice at any time, arising from new legal requirements, our privacy practices, among others. These modifications will be available through our website: https://linko.xyz/privacy-policy/

The data subject may file a review or complaint with the National Institute of Transparency, Access to Information, and Protection of Personal Data (INAI) if they believe they have been harmed by the improper processing of their personal data. For more information, visit: https://micrositios.inai.org.mx/marcocompetencias/?page_id=371